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Our business model is to have our support team
focus on quickly answering your questions via email.
This is beneficial for many reasons:
-
keeps our subscription prices very low
by not having to staff phone banks
-
allows time to research a question or issue
and provide a more detailed response
-
provides a record for both of us to refer to - helping us
to provide you with better support in the future by knowing
what your past questions have been, and giving you a step-by-step guide
for reference later.
We realize that this business model is not for everyone, but hopefully you will
become confident that our support team response time is quite fast and our emails are
helpful in answering your questions. Click here
to read user comments about our great customer service. |
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